Payment: Payment of the party, decorations or props rentals must be paid in full upon arrival in cash or check.

Travel Fee: A travel fee of $35.00 will be added to the final balance if your party location is over 15 miles from Mustang, Okla. Mileage will be determined via Map Quest www.mapquest.com

Decorations: All Décor (large or hanging items) are contingent upon the setup and layout of the home or event space. Please let us know what size and shape your tables and chairs are so that we can bring the right table linens.

Character Duties: Our character host/hostess or entertainer interacts with each guest and assists with party activities, games, serve food & drinks to the guest of honor and their guests. You are welcome to take as many candid photos as you would like.

Gratuity and Tipping for Parties: Gratuity is at your discretion and will not be included on your invoice, but it will be much appreciated by the staff that serves you.

Final Count & RSVP: You will need to provide a final guest count five days prior to the party. This will be the number we use to plan appropriate quantities of costumes, accessories, crafts, invitations, and food (if applicable).

Guest Attire: We recommend that you ask your guests to wear a leotard or a bathing suit under their clothing so they won’t have to get completely undressed when putting on their costumes.

Special Diets: Should any of your party guests have food allergies, we will try our best to be accommodating.  If they have severe food allergies we recommend that you or their parent provide an alternate treat for that child.

Discipline and Non-Participation: The party hostess is responsible for the flow of the party and the party activities. We kindly ask that you monitor disruptive behavior and attend to any child who does not want to participate. This will help us to provide the best possible party experience for you and your child.

Location Environment: Client must provide a smoke free environment and provide safe, clean areas for other activities such as: craft area, make-up and dressing area, and an area for games and/or ceremonies/fashion show.

Outdoor Parties: If the weather is nice, you may take the party outdoors to a clean and dry area such as a patio, deck, or garage. We reserve the right to determine if the outdoor area is suitable for our decorations and props. In addition, please have an indoor back-up location available to accommodate all guests in case of inclement weather conditions. Remember that children may not want to dress up and may not enjoy the party as much if it is hot and humid outside. Please advise Mad Hatter Par-Teas of the possibility of an outdoor party in advance.

Linen Rentals: Linen should be free of refuse and air dried to prevent staining and mildew. Please do not place wet or damp linen in bags. A fee will be charged for linen replacement or damage.

Setup & Takedown: There are additional fees if you require set-up and takedown of the items that you rented. Please contact us for more information. Set up fees are applied for our rental items only, not for other decorative items that you have purchased or rented from another companies.

Cleaning Up: We are not responsible for collecting any decorations that is not our or waste after the event has ended. We only clean and remove our decorations.

Bad Weather or Illness: Mad Hatter Par-Teas reserves the right to reschedule your party. Mad Hatter Par-Teas, its owner and employees will do everything in their power to make your party happen on your scheduled day. However, there may be unforeseen circumstances such as very bad weather or illness which may require the postponement of your event. We will do our best to accommodate your schedule and arrange another party date for you. If the guest of honor becomes ill we will gladly work with you to choose an alternative date for your party (based on availability).

Decorations and Props Care: We appreciate your consideration by ensuring that our property is treated gently and carefully. Please safeguard our decorations & props and be sure it is protected and secured from the weather when not in use. Client must remain with the party at all times until our team arrives to ensure no damage occur to Mad Hatter Par-Teas property.

Damage:  We understand that accidents can happen, however, if any of our items are damaged or broken during your party, due to neglect, you will be charged for the replacement of that item.

Damage to the Costumes: Please take care of our beautiful costumes! The client will be held responsible for the cost of the costume, if the costumes are intentionally damaged or mishandled by the party guests. 

Security Deposit: $200 refundable security deposit is required on all Host Yourself party rentals. The deposit is refundable unless any of the rented items is broken, damaged, or not returned on time. Client is responsible for all items rented until they are picked up by our team at your location. We will hold a separate check for security deposit and return it when all rented items are picked up by our team.

Liability: Mad Hatter Par-Teas, its owner and employees will treat your home with utmost respect, and provide you with the most professional service. Mad Hatter Par-Teas, its owner, and employees assumes no responsibility or liability for accidents, personal injury, fire, theft, or any damages caused during your party to your guests or your property. Mad Hatter Par-Teas, its owner, and employees are also not responsible for allergic reactions or any other medical reaction stemming from the wearing of costumes, food, or any of our activities during the party.

Other Considerations: For purposes of maintaining the highest quality of our costumes and props, we kindly ask that any food and beverages that will be served to the children while in costume be approved beforehand. Beverages should be light colored or clear (no cola products or fruit punch) and please, no food items containing tomatoes, tomato sauce or dark colored jellies. We reserve the right to refuse certain food items that may damage our costumes. Please let us know beforehand what food items you would like to serve.  Although we understand accidents may happen, the client may be held responsible for excessive damage to Mad Hatter Par-Teas property.